Customer-facing personnel, especially in sales, customer service, and product service, need to know their products inside-out. They need to upgrade their knowledge in step with upgrades in products. We have developed several successful product training solutions to meet this challenge.
- Interactive training focused on high recall and effective application of product knowledge
- Enable sales teams to leverage product knowledge to woo and win customers
Product training covers:
- Product walkthrough: This ranges from simple, linear product presentations to high-end 3D walkthroughs
- Product features and benefits: The facts related to the product are presented in an interactive, easy to recall manner
- Application of knowledge: Linear or branched scenario-based modules that enable the learners to apply their knowledge to customer situations such as sales pitches and problem solving