The learning world has been talking about social and informal learning for close to a decade now. Organizations have moved from skepticism regarding social learning to realizing that it is a much-needed component in the learning ecosystem. The days when formal training alone worked are over. Training worked when work was predictable, processes could be pre-defined, and best practices could be handed down - via ILT or e-learning - depending on the organization in question. With the advent of globalization, ubiquitous technology, mobile devices and a myriad other ripple effects of technology, the world of work has suddenly been hit by a whirlwind of change. Simple, process-driven work that defined the industrial era is giving way to complicated and complex work. It is clear that something more than formal, top down training is definitely required to enable employees remain efficient and be able to acquire the knowledge and skills required. Thus, organizations are taking a second look at informal and social learning today.
Today, workers and organizations require a learning ecosystem that will take care of the entire learning continuum. The users' requirements have changed. They want learning to be:
People are no longer dependent on courses to solve their problems or do their work. They are learning in various ways:
We at Tata Interactive Systems take the changing nature of technology into account and recognize the impact on how people learn and work. This in turn inspires our learning ecosystem design which take the affordances on social and mobile into consideration. The ecosystem spans the gamut from "formal" courses to social and collaborative pull learning including new ways of learning like MOOCs, Mobile Learning, micro-learning, and designing communities on enterprise social networks.
With growing exposure to social and mobile platforms, a definite shift is being experienced in the learning space. Social and cloud-based solutions are characterizing the way learners learn.
Social Media, Mobility, Analytics, and Cloud Computing – popularly termed SMAC have ushered in the next generation of technological trends. This social and cloud-based learning environments powered by Analytics and Mobile First design are also characterizing and influencing the way learners learn today.
TIS' SMAC offers a unique learning experience by: